Customer Relationship Manager (CRM)
The Customer and Partner Relationship Management Applications, xRM, are considered as the most important enterprise utilities for the modern organizations. They can improve the customer or partner satisfaction and at the same time increase the sales, with both up-selling and cross-selling techniques, utilizing the marketing features. At the same time they fill the enterprise database with valuable information which with the combination of BI tools can produce an excellent knowledge for monitoring and decision making.
Nevertheless, Data Recta is a certified partner in the Microsoft Dynamics CRM.
The development of an Business intelligent system contributes to more efficient Business Management by allowing the information spreading among all managerial levels. The fast response in information retrieval and high ROI are the key characteristics of a BI system. The implementation tools can vary according to business needs and existing infrastructure, in order to utilize the customer’s native infrastructure as much as possible. Data Recta holds a competency in Microsoft SQL BI Solution.
The IT backbone software and systems, such as email server, document management and communication servers are the known necessities of a modern company. However, their acquisition and maintenance is costly, especially if we wish to assure that our systems are well secure and always available. The new idea to this challenge comes from Microsoft and Data Recta as a new Internet Service with a low cost, high security and availability, free upgrades and written guarantee by Microsoft.
Content Managment Systems - CMS
A Content Management System - CMS convert your website form a static and hard to manage system into a dynamic and flexible tool, that allows you to publish, edit, and update the contents, as well as to manage the site from a central GUI environment. In addition, CMS systems contain modules for workflows, either manually or automatically. Furthermore, the users are able to manage the contents, and administering the website without the necessity to have technical knowledge, reducing the Total Cost of Ownership.
Data Recta in collaboration with ClickDimensions offer in Greece the Email Marketing and Marketing Automation for Microsoft Dynamics CRM. This solution empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing Email Marketing, Web Tracking, Lead Scoring, Social Discovery, Form Capture, Surveys, Landing Pages, Nurture Marketing, Subscription Management, Campaign Tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.